Crikya Terms & Conditions — A Complete Guide to Using the Platform

Crikya (crikya.win) is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between Crikya and its users. By accessing or using the Crikya website or app, you are deemed to have accepted these terms.

These Terms and Conditions are available in both English and Bengali. In the event of any discrepancy or ambiguity, the English version shall prevail. However, Crikya always strives to keep the Bengali version as accurate and up to date as possible.

The following requirements must be met to open an account with Crikya:

• You must be at least 18 years of age.
• You must register using accurate and genuine information. Providing false details is a punishable offense.
• Each user may hold only one account. If multiple accounts are found, all of them may be closed.
• You are responsible for keeping your account password confidential. Account sharing is strictly prohibited.
• Withdrawals cannot be processed until KYC (Know Your Customer) verification is complete.
• Crikya may request identity verification or additional documentation at any time.

Crikya strictly ensures that no one under the age of 18 can access the platform. Date of birth is mandatory at registration and may be verified using a national ID card or passport.

If a user registers with a false age and it is later verified that they were under 18, the account will be closed immediately and all winnings will be forfeited.

Payment rules on Crikya:

• Minimum Deposit: BDT 200 (applicable to all Mobile Banking options including bKash, Nagad, and Rocket).
• Minimum Withdrawal: BDT 500. Withdrawals cannot be processed without KYC verification.
• Withdrawal Processing: Usually within 24 hours. Even faster for VIP members.
• Payment Method: You must only use a payment account registered in your own name.
• Currency: Bangladeshi Taka (BDT). Foreign currencies will be converted automatically.
• Withdrawal Limits: Maximum BDT 50,000 per day (higher limits apply for VIP members).
• If any unusual transaction is detected, Crikya may place a hold on withdrawals pending verification.

Crikya regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: For new members only, on their first deposit. Available once only.
• Wagering Requirements: Applies alongside the bonus. The bonus amount can generally be withdrawn after wagering 10–30 times the bonus value.
• Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Restriction: Using bonus funds and your own funds simultaneously on the same game may result in the bonus being forfeited.
• Crikya reserves the right to modify or cancel any bonus offer at any time.

The following rules apply when participating in Sports Betting and casino games on Crikya:

• Minimum Bet: BDT 50. Maximum bet limits vary by game and market.
• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out feature is available).
• Technical Error: If a bet is left incomplete due to a server or internet issue, Crikya will take the appropriate action.
• Incorrect Odds: Crikya reserves the right to void any bet placed at an obviously incorrect odds.
• Match Abandoned: If a match is cancelled or postponed, the associated bet is generally voided and the stake refunded.
• Live Betting: Odds change rapidly in live betting. The odds at the time your bet is confirmed are final.

The following activities are strictly prohibited on Crikya:

• Creating or operating multiple accounts.
• Opening or operating an account using someone else's identity.
• Artificially placing bets or manipulating games to exploit bonuses (Bonus Abuse).
• Using a stolen or unauthorized payment method.
• Using the platform for money laundering or any unlawful purpose.
• Placing automated bets using software or bots.
• Attempting to hack or gain unauthorized access to Crikya's systems.
• Harassing or engaging in inappropriate behavior toward other users.

Crikya may suspend or close any account at any time, with or without notice, if:

• Evidence of a Terms & Conditions violation is found.
• The information provided is found to be false or incomplete.
• Suspicious activity is detected on the account.
• A court order or directive from a regulatory authority is in place.

Users may also request account closure at any time by contacting support. Action will be taken within 48 hours.

Crikya treats your personal information with the utmost care. Details provided at registration — including your name, address, mobile number, and banking information — are used solely for the operation of the platform.

• Your information is never sold to third parties.
• If legally required to disclose information, Crikya will endeavor to notify you in advance.
• All data is protected with 256-bit SSL encryption.
• For more details, visit our Privacy Policy View page.

Crikya believes gaming is a form of entertainment — never a solution to financial problems. That is why responsible gaming is our top priority.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can block yourself from logging in for a set period of time.
• Reality Check: Receive periodic reminders to keep track of your gaming time.
• Professional Support: If you feel your gaming habits are getting out of control, the Crikya support team is here to help.

If you are dissatisfied with any matter, please contact Crikya's customer support first. Our goal is to resolve all complaints within 48 hours.

• Step One: Contact the support team via live chat or email.
• Step 2: If the issue remains unresolved, it will be escalated to the escalation team.
• Step 3: If needed, disputes can be resolved through neutral third-party arbitration.

Crikya reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified at least 14 days in advance. Minor changes may take effect without prior notice.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions. If you do not agree to the new terms, you have the right to close your account.

Current Version Effective Date: January 1, 2026
Next Review: July 2026