Last Updated: January 2026

Crikya Privacy Policy — How Your Personal Information Is Kept Safe

Your privacy is always our top priority at Crikya. On this page, we've explained everything with complete transparency — what data we collect, why we collect it, how it's used, and what your rights are.

SSL Encryption Data Is Never Sold Your Control Fully Available in Bengali
Your Data is Secure
GDPR-Compliant
AES-256 Encryption
Regular Security Audits
No Data Shared with Third Parties
Data Retention
Essential Information Only
No Third Parties
Never Sold or Shared
Your Control
Delete Anytime
International Standards
GDPR & ISO Compliance
1

Introduction & Scope of the Privacy Policy

Welcome to Crikya (crikya.win). This Privacy Policy is an important legal document that explains how Crikya collects, processes, stores, and protects your personal information. We believe you should have full control over your data — so we've laid everything out clearly and in plain language.

This policy applies to Crikya's website, mobile app, and all communications with us. By creating an account on Crikya or continuing to use the platform, you are deemed to have consented to this Privacy Policy.

This policy is built in compliance with GDPR, PDPA, and other international data protection standards. Crikya places the utmost importance on your privacy.

2

What Types of Information Do We Collect?

Crikya collects only what's necessary — nothing more. Categories of data collected:

Data Type Example Collection Methods
Identity Information Full name, date of birth, national ID number Registration form, KYC verification
Contact Information Email, mobile number, address Registration & Profile Updates
Financial Information BKash/Nagad number, transaction history Payment Processing
Gaming Activity Bet history, wins & losses, game preferences Platform Usage
Technical Information IP address, device type, browser Automated (Cookies & Logs)
Communication Records Support chat, email correspondence Direct Contact
3

Purpose of Data Collection

Crikya uses your information solely for specific, legitimate purposes:

  • Account Management: To support registration, login, and keeping your profile active.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification (KYC): To prevent fraud and ensure legal compliance.
  • Customer Support: To resolve your questions and issues.
  • Security Monitoring: To detect and prevent unusual activity.
  • Service Improvement: Analytics to improve your experience.
  • Legal Obligations: To meet regulatory requirements.
  • Personal Offers: To send you relevant promotions based on your preferences.

Important: Crikya never sells your information to advertisers or third parties.

4

Data Retention, Security & Encryption

Crikya employs the highest technical measures to protect your information. Our servers operate in compliance with international security standards and undergo regular third-party security audits.

  • AES-256 Encryption: All personal and financial information is stored in encrypted form.
  • TLS 1.3 Protocol: Every connection is secured via HTTPS.
  • Data Center: Hosted in ISO 27001-certified data centers.
  • Access Controls: Only authorised personnel can access specific data.
  • Retention Period: For the duration the account is active and for 5 years after closure (as required by law).

100% security on the internet cannot be guaranteed. However, Crikya ensures the highest level of precaution. In the event of a security breach, you will be notified within 72 hours.

5

Sharing Information with Third Parties

Crikya does not sell your personal information. However, limited data may be shared with third parties in certain specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket — only the data required to complete transactions.
  • Game Providers: Evolution Gaming, Pragmatic Play — minimal data shared solely for gameplay operation.
  • KYC Service: Identity verification providers — for verification purposes only.
  • Legal Authorities: Upon court order or direction from a regulatory authority.

All third parties operate under strict data protection agreements and are prohibited from using your information for any other purpose.

6

Cookie Policy

Crikya uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

7

Your Data Rights

Crikya believes you should have full control over your data. You have the following rights:

Right to Access Right to Rectification Right to Erasure Data Portability Right to Object to Processing Right to Restrict Processing

To exercise any of these rights:

  • You can update much of your information yourself directly in Account Settings.
  • Contact Support to request data deletion or portability.
  • Crikya will respond within 30 days of receiving your request.
  • Certain data may be retained due to legal obligations.
8

Minor Protection & Data

Crikya strictly does not provide services to anyone under the age of 18. Age verification is mandatory at registration. If we discover that data from a minor has been collected inadvertently, we will immediately delete that data and close the account.

If a parent or legal guardian believes their child's information is held by Crikya, please contact our support team immediately.

9

International Data Transfers

Crikya is an international platform. In some cases, your data may be transferred to servers in other countries — for example, to game provider servers. In such cases, we ensure that the data protection standards of the destination country are equivalent to or higher than those of Bangladesh.

International data transfers are secured using Standard Contractual Clauses (SCC).

10

Privacy Policy Update

Crikya may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or through a platform notification.

Continued use of the platform after any update will be considered acceptance of the revised Privacy Policy. We therefore encourage you to review this page regularly.

Current Version: January 2026  |  Next Review: July 2026

11

Privacy-Related Contact

For any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy, please contact our Data Protection Officer (DPO):

Live Chat: 24/7 Bangla Support
Response Time: Within 30 days

Crikya's Data Protection 6 Pillars

What We Do to Protect Your Privacy

End-to-End Encryption

Your data is AES-256 encrypted before it even reaches our servers. No unauthorized party can access it.

Minimal Data Collection

Crikya collects only the information strictly necessary to provide its services. No excessive or unnecessary data is requested.

No Information Shared with Third Parties

Your personal information is never sold or shared with advertisers or data brokers — not under any circumstances.

Regular Data Cleanup

Data is never retained beyond the required period. Once the legal retention period expires, old data is securely deleted.

Transparent Data Use

You are fully informed, with complete transparency, about how your data is being used. There are no hidden agendas.

Marketing Opt-Out

You can opt out of promotional messages at any time. Your preferences are entirely your own.

Related Pages

✦ Your Privacy Is Safe ✦

With Peace of Mind CrikyaJoin — your information is completely secure

You've read the Privacy Policy — now sit back and enjoy Crikya's premium gaming experience with complete peace of mind. Your information is in safe hands.

Encrypted Data Is Never Sold Your Control Bengali Language Support
বাংলা